Q:
When I move to SabreTelecoms, can I keep my
existing BT number?
A:
Yes. You will always
keep your existing
number.
Q:
Can BT still provide the
equipment I have?
A:
Yes of course. Your BT
equipment will remain
unchanged and will
continue to be supplied
and charged by BT
Retail.
Q:
Can SabreTelecoms
provide new lines?
A:
Yes. SabreTelecoms can
provide and arrange the
installation of new
lines and services
through BT Wholesale.
Q:
Will there be any
disruptions?
A:
No, none at all. The
only things that will
change will be a
reduction in the cost of
your bill and an
improved level of
customer service.
Q:
How long does the
process take?
A:
It will take 14 days for
the switch to take place
and the reduced rates
will be applied to your
account.
Q:
How do I know that we
can start making calls
on the cheaper rates?
A:
We will contact you with
a go live date for this
service. This is the
date you will start
paying the new SabreTelecoms Tariff for your
calls and line rentals.
You will also get a
final bill from your
current service
provider, i.e.. BT
Retail.
Q:
How much can I expect to
save?
A:
SabreTelecoms offers
guaranteed savings of
50% on your first years
line rental when
compared to BT standard
business rates and up to
70% savings on your UK
calls, when compared to
BT standard business
rates. With competitive
purchase rates from BT
Wholesale and other Tier
One carriers, SabreTelecoms can pass on a
significant price
reduction to its
customers.
Q:
Can you offer me other
BT services?
A:
Yes, SabreTelecoms can
also provide most of the
usual select services
which are currently
provided by BT.
Q:
What happens if there is
a technical fault with
the service?
A:
As soon as your lines
are transferred to
SabreTelecoms, we will
be the point of contact
for all your needs - we
will arrange for a BT
Openreach engineer to
call and deal with any
faults or service
issues.
